The WhatsApp CRM Where AI Answers First
ViveLead Pricing: Plans from ₹399 per user, per month
Core CRM ₹399, WhatsApp ₹799, calling and AI ₹1,359, per user per month. Built for teams that sell on WhatsApp.
Outside India? Switch the toggle to USD. Need HR and payroll too? Add it for ₹99/user.Billed in USD for teams outside India. In India? Switch the toggle to INR. Need HR and payroll too? Add it for $3/user.
Replace 4 tools with one platform. CRM, calling, WhatsApp, and optional HRMS.
Per user, per month, paid once a year. Minimum 3 users. GST extra.
Starter
CRM Essentials
₹399/user/month
Billed yearly
- Lead & contact management (custom fields, filters, documents)
- Lead capture forms & public web forms (Forms Desk)
- Bulk lead import (CSV & Excel)
- Tasks & follow-ups with due dates
- Lead activity timeline
- Appointments
- Lead assignment rules (round robin)
- Deal pipelines & quotations
- Products & services catalogue
- Won revenue & open pipeline value
- Reports & dashboards: funnel, trends, source-wise conversion
- Teams, roles & permissions
- Mobile app (Android & iOS)
- SIM call tracking: the rep dials from their own phone, the call logs itself on to the lead with duration, direction and outcome. Android only, no per-minute bill
- Email support & onboarding (leads live day one, full setup in 4 to 7 days)
Most Popular
Professional
CRM + WhatsApp + Automation + Email
₹799/user/month
Billed yearly
Everything in Starter, plus:
- Multi-currency invoicing & payment recording
- WhatsApp Business (templates, broadcasts, inbox). Meta charges billed by Meta
- Lead folders: folders and subfolders with live counts. Assign a whole folder, or import leads straight into one
- Email campaigns, Gmail tracking & templates
- Google Calendar & Meet sync
- Google Sheets import
- Public booking links
- Workflow automation
- Automatic follow-up reminders: before due, at due and overdue, by app notification and email
- Call recording sync: the recording from the rep's own phone uploads on to the lead. Android only
- Lead scoring & advanced assignment rules
- Territory management
- Sales commission tracking (role-based plans)
- Lead capture API (API key, 200 requests/hour)
- Priority email support & onboarding (leads live day one, full setup in 4 to 7 days)
Business
CRM + Calling + AI + Payments
₹1,359/user/month
Billed yearly
Everything in Professional, plus:
- Telephony & calling (Twilio). Per-minute billed to your wallet
- WhatsApp Web: link the WhatsApp Business app on your phone with a QR code, and reply to its chats from the ViveLead inbox. T&C apply
- ViveChat (internal team chat)
- Multiple branches: a Location Admin per branch, leads, calls and reports by branch. How it works
- Audit logs: access history with IP & device
- AI agents: voice dialer, web AI chatbot & knowledge base
- Payments collection & tracking
- Priority email & chat support with onboarding (leads live day one, full setup in 4 to 7 days)
Included with Every Plan
No hidden fees. No surprises.
Free 7-Day Trial
Free Data Migration
Free Team Training
Business Hours Support
What Your Plan Does Not Include
We are upfront so there are no surprises on your bill.
WhatsApp Charges
Meta bills per message directly to your WhatsApp Business account. You set up the WABA, you pay Meta. We do not mark this up.
Calling Charges (cloud telephony only)
This meter is for cloud telephony, where we place the call through a number we provision. SIM call tracking is not metered at all, because the rep dials on their own SIM and nothing routes through us. Cloud calls are billed per started minute from your prepaid in-app wallet: ₹4.75 a minute to Indian numbers and ₹0.49 a minute for inbound calls. Bring your own Twilio account and Twilio bills you instead.
AI Usage (Business)
The AI agents are metered from a prepaid AI wallet at the model's cost plus a thin margin, and AI calls also pay for the phone line at ₹4.75 a minute. Connect your own AI key and your provider bills the model usage.
Email Sending Volume
Reasonable use is included. High-volume senders (50,000+ per month) may need a custom sending domain.
Everything else listed in your plan is fully included. No per-feature surcharges.
Cost calculator
Estimate your full cost
Seats, WhatsApp messages, calling, AI and the HRMS add-on, at the rates we actually charge. No signup to see the number.
On AiSensy, Wati or Interakt today? The WhatsApp bill audit puts your current yearly bill next to ViveLead's, line by line.
Show in
Start from
Starting points only. Edit any number.
Rates and assumptions behind this estimate
- Plans. $9, $19 and $29 per user a month for Starter, Professional and Business billed yearly, paid once a year; $12, $24 and $36 billed every 3 months. There is no monthly plan. Minimum 3 users. No tax is added to the ViveLead invoice outside India.
- HRMS and Payroll add-on. $3 per user a month, $2 on yearly billing. Attaches to any plan.
- WhatsApp. Meta bills your WhatsApp Business Account per message, at Meta's rate for the country you message, plus Meta's taxes. We add nothing to it. Enter the marketing and utility rates for your market from Meta's rate card in the WhatsApp box above. Replies inside the 24-hour window are free today. From 1 October 2026 Meta charges the utility rate for each reply beyond 1,000 a month per business number, and for utility templates sent as replies inside the window.
- Calling on a ViveLead number. Prepaid in rupees: ₹3.99 a minute to numbers outside India, ₹4.75 a minute to Indian numbers, ₹0.49 a minute inbound, per started minute. The estimate uses the outside-India rate. On your own Twilio account, Twilio bills you and this line is zero.
- AI replies on WhatsApp. ₹0.10 per 1,000 tokens, prepaid in rupees. The assistant re-reads what you have taught it on every reply, so a reply is about 2,000 tokens. Connect your own AI key and your provider bills this instead.
- AI calls. ₹4.75 a minute for the phone line, plus the model's usage at its cost plus 15%. The model part is not in this estimate.
- Wallets. Calling and AI are separate prepaid wallets in rupees, ₹100 minimum per top-up, no GST on top-ups. Rupee lines are shown in dollars at the rate below, for this estimate only; the wallet is charged in rupees.
- Not included. Taxes your country may apply, the tax Meta adds to its own bill, the model usage on AI calls, and email volume, which is included in the plan at reasonable use.
- Plans. ₹399, ₹799 and ₹1,359 per user a month for Starter, Professional and Business billed yearly, paid once a year; ₹499, ₹999 and ₹1,699 billed every 3 months. There is no monthly plan. Minimum 3 users. GST at 18% on the ViveLead invoice.
- HRMS and Payroll add-on. ₹99 per user a month, ₹79 on yearly billing. Attaches to any plan.
- WhatsApp. Meta's INR rate card for India effective 1 July 2026: ₹0.8631 per marketing template and ₹0.115 per utility template, billed by Meta to your WhatsApp Business Account plus Meta's taxes. We add nothing to it. Replies inside the 24-hour window are free today. From 1 October 2026 Meta charges ₹0.115 for each reply beyond 1,000 a month per business number, and for utility templates sent as replies inside the window. Utility templates are counted at ₹0.115 each here, so until then the real figure is a little lower.
- Calling on a ViveLead number. ₹4.75 a minute to Indian numbers and ₹0.49 a minute inbound, per started minute, all from your prepaid calling wallet. On your own Twilio account, Twilio bills you and this line is zero. International calling is not in this estimate.
- AI replies on WhatsApp. ₹0.10 per 1,000 tokens. The assistant re-reads what you have taught it on every reply, so a reply is about 2,000 tokens, about ₹0.20. Connect your own AI key and your provider bills this instead.
- AI calls. ₹4.75 a minute for the phone line, plus the model's usage at its cost plus 15%. The model part is not in this estimate.
- Wallets. Calling and AI are separate prepaid wallets, ₹100 minimum per top-up, no GST on top-ups. The month-one figure rounds each wallet up to the next ₹100.
- Not included. The tax Meta adds to its own bill, international calling, the model usage on AI calls, and email volume, which is included in the plan at reasonable use.
Rates checked 15 September 2026. Meta's rates are Meta's and can change; the date on the rate card is the one that counts.
Compare Plans
See exactly what you get with each plan
| Feature | Starter | Professional | Business |
|---|---|---|---|
| Lead & contact management (custom fields, filters, documents) | Yes | Yes | Yes |
| Lead folders (folders & subfolders with live counts) | - | Yes | Yes |
| Lead capture forms & public web forms (Forms Desk) | Yes | Yes | Yes |
| Bulk lead import (CSV & Excel) | Yes | Yes | Yes |
| Google Sheets import | - | Yes | Yes |
| Meta (Facebook) lead ads integration | - | Yes | Yes |
| Tasks & follow-ups with due dates | Yes | Yes | Yes |
| Automatic follow-up reminders (before due, at due, overdue) | - | Yes | Yes |
| Lead activity timeline | Yes | Yes | Yes |
| Mobile app (Android & iOS) | Yes | Yes | Yes |
| SIM call tracking (Android, no per-minute bill) | Yes | Yes | Yes |
| Call recording sync from the rep's phone (Android) | - | Yes | Yes |
| Audit logs | - | - | Yes |
| Deal pipelines & quotations | Yes | Yes | Yes |
| Products & services catalogue | Yes | Yes | Yes |
| Won revenue & open pipeline value | Yes | Yes | Yes |
| Multi-currency invoicing & payment recording | - | Yes | Yes |
| WhatsApp Business (Meta charges billed by Meta) | - | Yes | Yes |
| WhatsApp Web: the WhatsApp Business app linked by QR code (T&C apply) | - | - | Yes |
| Email campaigns, Gmail tracking & templates | - | Yes | Yes |
| Appointments | Yes | Yes | Yes |
| Google Calendar & Meet sync | - | Yes | Yes |
| Public booking links | - | Yes | Yes |
| Workflow automation | - | Yes | Yes |
| Reports & dashboards (funnel, trends) | Yes | Yes | Yes |
| Source-wise conversion reporting | Yes | Yes | Yes |
| Lead assignment rules (round robin) | Yes | Yes | Yes |
| Lead scoring & advanced assignment rules | - | Yes | Yes |
| Teams, roles & permissions | Yes | Yes | Yes |
| Territory management | - | Yes | Yes |
| Telephony & calling (Twilio per-minute billed to wallet) | - | - | Yes |
| Payments collection & tracking | - | - | Yes |
| ViveSmart AI (ChatGPT & Claude) | - | - | Yes |
| AI voice dialer & website chat widget usage billed to wallet | - | - | Yes |
| WhatsApp AI auto-reply with WhatsApp Business | - | - | Yes |
| ViveChat (internal team chat) | - | - | Yes |
| Lead capture API (API key, 200 requests/hour) | - | Yes | Yes |
| Sales commission tracking (role-based plans) | - | Yes | Yes |
Why Pay for Two Systems?
Run CRM and HR on one platform. Published prices for a 20-person team, checked September 2026.
Buying Separately
- Salesforce Starter Suite ($25)Over ₹2,000/user
- greytHR Essential (₹2,495 for up to 50)₹125/user
Over ₹2,125/user/month
VS
ViveLead Professional + HRMS
- Full CRM + WhatsApp₹999
- HRMS + Payroll add-on+₹99
- Setup fees₹0
₹1,098/user/month
Save over ₹12,000/year per user
For a 20-person team, that's over ₹2,40,000 a year.
Why Pay for Three Tools?
One platform instead of a CRM, a dialer and a WhatsApp inbox. Published starting prices, billed yearly, checked September 2026.
Buying Separately
- Salesforce Starter Suite$25/user
- JustCall (dialer)$19/user
- Kommo (WhatsApp inbox)$25/user
$69/user/month
VS
ViveLead Business
- Full CRM + WhatsApp + Calling$29
- AI agents + paymentsIncluded
- HRMS + Payroll add-on (optional)+$2
- Setup fees$0
$29/user/month
Save $480/year per user
For a 20-person team, that's $9,600+ saved annually!
Complete HRMS Features (+₹99/user Add-On)
Add to any plan. Everything you need to manage your workforce.
Employee Management
- Employee database
- Org chart with hierarchy
- Department management
- Document storage
Attendance & Time
- Check-in/check-out
- Late/early detection
- Overtime calculation
- Shift scheduling
Leave Management
- Multiple leave types
- Balance tracking
- Approval workflows
- Holiday calendar
Payroll (Indian Compliance)
- Salary calculation
- PF/EPF/EPS contribution
- ESIC calculation
- TDS deduction
HR Analytics
- Headcount trends
- Attendance analytics
- Leave trends
- Department breakdown
Onboarding
- Onboarding tasks
- Document collection
- Training assignments
- Welcome workflows
Available on Android & iOS
Your CRM, Always in Your Pocket
Included with every plan, manage leads on the go
Android
Dashboard
Leads
Lead Profile
iPhone
Dashboard
How We Compare
ViveLead vs. other solutions
| Feature | ViveLead | Salesforce | HubSpot | Zoho One |
|---|---|---|---|---|
| Starting Price | ₹399/user | Over ₹2,000/user | ₹585/user yearly, ₹1,670 monthly | ₹2,000/user |
| CRM Features | Yes | Yes | Yes | Yes |
| HRMS add-on | Yes (+₹99) | No | No | Separate |
| Attendance Tracking | Add-on (+₹99) | No | No | Extra cost |
| Payroll (PF/ESIC/TDS) | Add-on (+₹99) | No | No | Extra cost |
| WhatsApp Integration | Native, from ₹799 | Third-party | Third-party | Yes |
| Built-in Calling (Twilio) | Yes, from ₹1,359 | Add-on | Add-on | Add-on |
| Mobile App | Yes | Yes | Yes | Yes |
| Setup Time | <1 hour | 2-3 weeks | 1 week | 3-5 days |
| Setup Fee | ₹0 | ₹25,000+ | ₹15,000+ | ₹10,000+ |
| Indian Compliance | Yes | No | No | Yes |
Frequently Asked Questions
Everything you need to know about pricing
No. What you see is what you pay. No setup fees, no per-feature charges, no surprise costs. The price includes all features listed for your plan.
Yes. Upgrade or downgrade your plan anytime without penalties. Changes take effect immediately and billing is prorated.
Yes. Teams outside India are billed in USD: $9, $19 and $29 per user per month on yearly billing, or $12, $24 and $36 billed every 3 months. Teams in India are billed in INR, with GST on the invoice. There is no monthly plan. The HRMS and payroll add-on is $3 per user per month, $2 billed yearly.
Starter covers lead and contact management, deal pipelines with quotations, reports and dashboards, appointments, roles and permissions, and SIM call tracking, where an Android rep dials from their own phone and the call lands on the lead with its duration, direction and outcome at no per-minute cost. Professional adds WhatsApp Business, lead folders, Meta lead ads, email marketing, workflow automations, automatic follow-up reminders, call recording sync from the rep's phone, lead scoring, commission tracking, and the lead capture API. Business adds built-in calling (Twilio), WhatsApp Web for the WhatsApp Business app linked by QR code (T&C apply), AI agents with the web AI chatbot, internal team chat, audit logs, and payment collection. HRMS with payroll (PF, ESIC, TDS) is an add-on at ₹99/user on any plan.
Yes! Contact us for special pricing for nonprofits and educational organizations. We offer up to 50% discount for qualifying organizations.
After your 7-day free trial, you can choose to subscribe to any plan. Your data is preserved. If you don't subscribe, your account will be paused (not deleted) for 30 days.
Yes. Enterprise-grade 256-bit SSL encryption, regular backups, and GDPR compliance included with all plans. Your data is stored securely in certified data centers.
On your own sending domain, a new domain steps up over its first two weeks: 50 a day for days 1 to 3, then 200, then 500, then 2,000, and up to 50,000 a day after that. The step-up protects your sender reputation, and it starts with your first campaign, not when you verify the domain. Anything over a day's limit is not rejected, it is queued and goes out the next day.
Yes, on a dedicated sending setup of your own rather than the shared one, so your limits and your sender reputation stay yours. Talk to us before you plan around a higher volume: adding more domains lets you spread the sending, but it does not give each domain a separate sender reputation when they all send through one setup.
Yes! ViveLead is available on Android (Google Play) and iOS (App Store). The mobile app is included with all plans at no extra cost.
Ready to Save Over 50% on CRM + HRMS?
No credit card needed.