Welcome to ViveLead
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE ACCESSING THE WEBSITE
IF YOU ARE UNDER THE AGE OF 18, YOU MUST HAVE YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY ON YOUR BEHALF. IF THEY DO NOT AGREE, YOU DO NOT HAVE PERMISSION TO USE THIS SITE.
By accessing, viewing, visiting, using, or interacting with this website or any services offered by ViveLead (operating at www.vivelead.com), you acknowledge that you have read and understood this Privacy Policy and agree to be bound by it. If you do not unconditionally agree to all the terms, you must discontinue use of the services.
This Privacy Policy describes:
● What information we collect
● How we use the information
● Your rights regarding your data
● How we ensure the protection of your personal information
We periodically update this Privacy Policy, so we encourage you to check this page frequently for the latest version.
In compliance with the Information Technology Act, 2000, this document is an electronic record and does not require physical or digital signatures.
1. INFORMATION WE COLLECT
The type of information we collect depends on how you interact with ViveLead.
| Type of User | Information Collected |
|---|---|
| Website Visitor | - IP Address, location, and browsing behavior (pages visited, time spent) - Device information (model, OS, browser type) - Cookies and tracking data (if accepted) - Contact details (if you submit an inquiry) |
| Customer (Service User) | - Name, email, phone number, company details - Payment details (processed securely via third-party payment gateways) - Customer support interactions and inquiries |
| User (Authorized by a Customer) | - Name, email, IP address, login activity - Behavior within the product environment (features used, engagement metrics) - Optional integrations such as calendar syncing or lead tracking (if enabled) |
If you choose to integrate third-party tools like Google Calendar, SMS, or Call Logs, we may collect data only for business purposes related to the service. You can disable these integrations at any time.
2. HOW WE USE YOUR INFORMATION
We use your data for the following purposes:
| Purpose | How We Use Your Data |
|---|---|
| Service Provision | To create and manage your account, process payments, and provide the requested services. |
| Improving User Experience | To analyze visitor behavior, improve website performance, and enhance service offerings. |
| Marketing & Communication | To send newsletters, promotional emails (with your consent), and service updates. |
| Customer Support | To respond to inquiries, provide technical support, and troubleshoot issues. |
| Security & Compliance | To prevent fraud, unauthorized access, or legal violations. |
If you opt-in, we may use third-party services like Google, Facebook, or LinkedIn for re-marketing advertisements.
3. COOKIES & TRACKING TECHNOLOGIES
What are Cookies & Web Beacons?
● Cookies are small text files stored on your device to remember preferences and track behavior.
● Web Beacons (also called pixel tags) help track engagement in emails and websites.
How We Use These Technologies
● Personalizing your experience on the website.
● Tracking website traffic and analyzing trends.
● Storing your login preferences (if chosen).
You can manage cookie preferences through your browser settings.
4. DATA SHARING & THIRD-PARTY SERVICES
We do not sell or share your personal information with third parties for marketing without consent. However, we may share data with:
● Service Providers – Hosting, payment processing, analytics, customer support.
● Legal Authorities – If required by law, to comply with investigations.
● Advertising Partners – Only if you have explicitly opted in for personalized ads.
We use industry-standard security measures to ensure the confidentiality and safety of your data.
5. DATA SECURITY & RETENTION
We implement strict security protocols, including:
● SSL Encryption – Protects data transmitted online.
● Secure Cloud Storage – Hosted on reliable cloud platforms.
● Access Controls – Restricted access to personal data.
We retain your data only as long as necessary for business and legal compliance. After termination of services, we may delete your personal information, unless required for legal or regulatory reasons.
6. YOUR PRIVACY CHOICES
You have the following rights regarding your data:
| Right | What You Can Do |
|---|---|
| Access | Request a copy of the personal data we store. |
| Correction | Update or correct inaccurate information. |
| Deletion | Request deletion of your personal data (subject to legal obligations). |
| Opt-Out | Unsubscribe from marketing emails and disable targeted ads. |
To exercise these rights, contact us at contact@vivelead.com
7. THIRD-PARTY LINKS & INTEGRATIONS
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal data.
8. LEGAL COMPLIANCE & DISCLOSURE
We may disclose your information if required:
● By law (court order, subpoena, regulatory compliance).
● For security reasons (fraud prevention, risk assessment).
● To protect our rights or enforce Terms of Service.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Any changes will be posted on this page with a "Last Updated" date. If significant changes are made, we will notify you via email or website notice.
10. CONTACT US
For any privacy-related questions or requests, you can reach us at:
Email: contact@vivelead.com
Website: www.vivelead.com
Last Upadted: 19-03-2025