Your Customers Reply on WhatsApp.
Your CRM Should Live There Too.
Indian buyers ignore email and screen calls, but they answer WhatsApp. ViveLead puts the official WhatsApp Business API inside a full CRM, so every chat is tied to a lead, a pipeline stage, and an owner, not lost in someone's personal phone.
Why WhatsApp Selling Breaks Without a CRM
WhatsApp is where your deals happen. It is also where they quietly die.
Leads Live on Personal Phones
Reps chat with buyers from their own WhatsApp. There is no record, no handover, and no visibility. When a rep leaves, every conversation and every warm lead walks out the door with them.
Broadcast Tools Don't Sell
WhatsApp marketing tools blast messages but have no pipeline. A buyer replies 'interested' and then nothing happens, because there is no follow-up task, no deal stage, and no owner attached to that chat.
You Pay for Two Tools
A CRM subscription plus a separate WhatsApp platform means double the cost and a flaky sync between them. TeleCRM charges Rs 200 per user extra for WhatsApp sync. AiSensy starts at Rs 1,500 a month and still is not a CRM.
Official WhatsApp API Inside a Real Sales Pipeline
Not a chat widget bolted on. WhatsApp is a native channel in the CRM your team already works in.
Official WhatsApp Business API
Connect your WhatsApp Business account and send Meta-approved template messages and broadcasts from inside ViveLead. The official API, not an unofficial bridge that puts your number at risk.
Shared Team Inbox
Every WhatsApp conversation lands in one inbox the whole team can work from. Chats are assigned to owners, so two reps never reply to the same buyer and no message sits unanswered.
Every Chat Tied to a Lead
A WhatsApp conversation is attached to the lead record, with full history, source, deal stage, and follow-up tasks. Anyone picking up the lead sees the entire conversation, not a blank screen.
Meta Ads to WhatsApp, Automatically
Leads from Facebook and Instagram lead ads flow straight into ViveLead, get auto-assigned, and your rep opens with a WhatsApp template in seconds, while the buyer is still browsing.
Broadcasts That Feed the Pipeline
Send template broadcasts for offers, reminders, and follow-ups to opted-in contacts. When someone replies, the chat becomes a working lead in your pipeline instead of a notification nobody owns.
Ask Your CRM from ChatGPT or Claude
ViveSmart AI is on every paid plan. Ask 'which WhatsApp leads have not been replied to today?' from ChatGPT, Claude, Grok, or Perplexity and get the answer without opening a dashboard.
From Setup to Selling in Days, Not Weeks
ViveLead handles the WhatsApp Business API setup with you. No developer needed.
Connect Your WhatsApp Business Account
Bring a registered business, a Facebook Business Manager account, and a dedicated number. We walk you through connecting the official API during onboarding.
Get Templates Approved
Submit your welcome, follow-up, and offer templates. Meta approval typically takes 24 to 48 hours, and we help you write templates that pass.
Turn On Lead Capture
Connect Meta lead ads and website forms. New inquiries land in the CRM, get assigned to a rep, and are ready for a WhatsApp opener immediately.
Sell from One Inbox
Your team replies from the shared inbox, moves deals through pipeline stages, and books follow-ups, with every chat saved on the lead record.
Why Indian Sales Teams Pick ViveLead for WhatsApp
Frequently Asked Questions
Common questions about running WhatsApp inside ViveLead
Yes. The official WhatsApp Business API is included natively on the Professional plan at Rs 499 per user per month and above, with templates, broadcasts, and a shared team inbox. There is no separate WhatsApp subscription and no setup fee from ViveLead.
With ViveLead, WhatsApp and the CRM together cost Rs 499 per user per month on the Professional plan. Stacking tools costs more: TeleCRM charges Rs 799 per user plus Rs 200 per user for WhatsApp chat sync, AiSensy runs Rs 1,500 to 3,200 per month and is not a full CRM, and Kylas needs a separate Wati or Interakt subscription at Rs 1,500 to 3,000 per month on top of its flat fee.
Meta bills conversation charges directly to your WhatsApp Business account, roughly Rs 1.09 per marketing message and Rs 0.145 per utility message. ViveLead does not mark these up or sit in the middle. This is how every legitimate official API provider works, and any tool promising unlimited free WhatsApp messaging is risking your number.
The free WhatsApp Business app works for one person on one phone. The moment two or more people handle customer chats, you need the API: it gives your team a shared inbox on one number, approved templates, broadcasts, and chats tied to CRM records. ViveLead includes the API so you do not have to buy it separately.
Not if you follow Meta's rules. The official API only sends Meta-approved templates, and you should broadcast only to opted-in contacts. Meta shows a quality rating for your number in WhatsApp Manager, so you can pause campaigns before they hurt it. Bans mostly happen with unofficial tools that bypass the API, which ViveLead does not use.
Yes. Starter at Rs 299 per user per month covers lead capture, follow-ups, and the mobile app without WhatsApp. When you are ready, upgrade to Professional at Rs 499 and WhatsApp Business switches on for the same login and data, with no migration.
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